I launched a small ticketing SaaS 2 days ago - looking for advice on getting first users (i will not promote)
Leverage targeted niche SaaS solutions for small local events with initial bootstrapped marketing and community outreach strategies in early adoption phases.
Who feels this pain
Sysadmins and helpdesk staff drowning in tickets run into this often: Leverage targeted niche SaaS solutions for small local events with initial bootstrapped marketing and community outreach strategies in early adoption phases.
Why it matters
Every unresolved ticket is a blocked employee and a growing backlog.
Potential SaaS angle
A focused SaaS product built by cutting resolution time on the most common support requests could turn this into a real it support & administration opportunity — there's already demand behind it.