Find SaaS Ideas for E-commerce — Pain Points from Real Users
E-commerce businesses face challenges with inventory management, abandoned carts, shipping logistics, and customer retention. These real user pain points highlight opportunities for SaaS solutions in the e-commerce space.
Inventory sync across multiple channels fails constantly
Sellers on Amazon + Shopify + eBay deal with overselling because inventory doesn't sync in real-time.
Return processing is manual and error-prone
Most small e-commerce stores handle returns via email and spreadsheets, leading to lost items and refund delays.
Cart abandonment emails feel generic and spammy
Default recovery emails have low open rates because they lack personalization.
Shipping cost calculation is unreliable
Rate discrepancies between estimated and actual shipping costs eat into margins.
